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T&Cs

The User Terms and Conditions sets the agreement between "Bluko" and the users (“You”) that uses our services to reserve or purchase tours and travel services from tour guides that provide travel related tour services. This Agreement explains how You can purchase tours and/or travel services and specifically limits our liability. When making your reservation you must read this “Agreement” before booking a Tour. Using of the Bluko website ratifies this Agreement and forms an agreement between you and Bluko to all terms and conditions in this Agreement. You affirm that you understand, accept and agree to all terms and conditions contained here.

 

1. General

Our company (“Bluko”) links you (the “user”) with tours and travel-related services. Our website, Bluko.com (“website”), is a communications and payment processing tool that facilitates this connection. 

In this agreement, you understand that all tour guides registered on our website are self-employed, independent contractors and are not employees of Bluko.

Moreover, Bluko is committed to providing the best quality service and will make its best efforts to frequently monitor all tour guide profiles, service offerings, actions, and comments and will suspend the privileges of any tour guide not following the policies provided by Bluko. In addition, by using our website, you agree to report any potential improprieties or inappropriate activities exhibited by any of tour guides to Bluko immediately.

 

2. Transactions

The user may request services through the use of our website or email.  All credit card payments will be processed through a trusted third party service selected by Bluko. To receive more information concerning that service, please contact Bluko's credit card processing company(s). As part of this agreement you agree to hold Bluko not responsible for any damages resulting from any personal information released by a third party.

 

3. Refunds

All cancellations must be made via email or telephone and cancellation must be done with our written notice. Depending on which date the request to cancel is received by Bluko, we will determine the refund due as follows: Cancellations 7 days or more prior to the start of the tour will result in a reimbursement of the tour amount paid with a deduction of any non-recoverable expenses acquired by the tour guide on your behalf. These non-recoverable expenses may represent, but are not limited to tickets, transportation deposits and other tour expenses. To find out more about these expenses, please send a message to the tour guide assigned to you to find out what, if any, these costs might be. - Cancellations 14 to 8 days prior to the start of the tour will result in a reimbursement of 50% of the amount paid minus any non-recoverable expenses as listed above. - Cancellations 7 days prior to the start of the tour will result in no refund. As a precaution we strongly urge you to obtain cancellation insurance. In most circumstances, this type of insurance would compensate for any money lost due to cancellation. In some cases, the Tour Guide may cancel a tour due to unacceptable weather or other circumstance, which would not allow you to take part in the tour. In such event that your tour is canceled by the tour guide, or does not deliver it as promised, you may choose between rescheduling your tour or ask for a full refund of all money paid. In addition you may also choose to take a credit towards an alternative tour. If you choose to accept a credit towards an alternative tour, the difference in the cost of the alternative tour will be refunded. If the cost is more than your original tour, you will be asked to pay the difference. And if you don’t want to visit some places during the tour, your tour guide will change the schedule for you. If the entrance fees are included in tour, Bluko will not refund. Bluko will not take on the responsibility for any secondary expenses you may have obtained as a result of the purchase of a tour. For example: Visas, vaccinations, non-refundable flights, non-refundable accommodations, etc.

 

4. ACCEPTANCE OF RISK

As part of this agreement you acknowledge that tours offered on the website may be hazardous or adventurous in nature and may involve a significant amount of personal risk to you physically or mentally. Therefore you assume all such risk and release Bluko and the Tour Guide from any claims resulting from or relating to any damages or injuries or death resulting from these inherent risks. In addition the Tour Guide may or may not ask you to sign a participation form prior to engaging in any activities, with the following wording: “I understand that this tour (name of tour), may involve some risks beyond those encountered on a more conventional tour. I further understand those risks and have provided information about any preexisting medical conditions I may have that might become worse due to those risks taken. I fully assume the risks of travel and fully release Bluko, (name of Tour Guide) and all other related, affiliated, associated or otherwise connected corporations, partnerships, individuals and other entities and all of their respective officers, directors, employees, contractors, agents, successors and assigns (collectively, the “Release-es”) from any costs (including, without limitation, actual legal costs), claims, demands, actions, causes of action and liabilities whatsoever for any and all losses, damages, death or injuries to persons or loss of property, which may be sustained by me in connection with or in any way relating to this trip, due to any cause or reason whatsoever including, without limitation, the reckless, willful or negligent actions or omissions of the Release-es or any other person or persons.” Whether or not you choose to sign the waiver form you acknowledge that such risk and release Bluko and the Tour Guide or any other third parties from any claims resulting from or relating to any damages or injuries or death resulting from these inherent risks is required is disclosed when you use our website to book or reserve a tour. As a precaution we strongly urge you to obtain suitable international medical insurance prior to booking a tour.

 

5. Prohibited Use

Bluko.com may not be used to recruit, solicit, or contact Tour Guides for employment or contracting for business not connected with Bluko. If you would like to contact Tour Guides for employment, you must first obtain express written permission from Bluko.

 

6. Information Provided by You

It is your responsible to provide accurate, timely and complete information in relation to Your registration for and use at our website. Bluko or its affiliates are not accountable for any claims resulting from any inaccurate, untimely or incomplete information provided to us by You. The information provided to Bluko will be used in accordance with our Privacy Policy and will not sell your information to any third parties. However, some necessary information is shared with the Tour Guide or venders or any governments agencies that require it to provide travel services to you. Furthermore, Bluko will make its best efforts to protect the privacy of all other personal information; however, we expressly disclaim any liability for any damage that may result should any information be released by any third party. You hereby agree to hold Bluko without fault for any damages that may result. Since Bluko uses a trusted third party service for online credit card payment processing we have no access to your credit card information. For further information regarding that service, please contact Bluko ' credit card processing company.

 

7. Modification of the Terms of this Agreement

Bluko makes changes and updates to this Agreement and we reserves the right to make those changes. In the event that we make any changes, Bluko shall provide notice to You of any substantive and/or material changes to this Agreement or any policies on the website by posting such changes on the Website.

 

8. Term of Agreement

The use of our website will ratify this Agreement and will become effective immediately and shall remain effective unless terminated by either party as provided here. In addition, either party reserves the right to terminate this Agreement by providing the other with a written notice via email which shall be effective immediately upon delivery of such notice to either party. Furthermore, in the case of any breach or violation of this Agreement or applicable policy posted by Bluko shall terminate this Agreement immediately at its sole discretion. In the event of termination or expiration of this agreement, the following sections shall remain: General information provided by You, Terms of Agreement, Intellectual Property Rights, Notice of Trademark Rights; Disclaimer of Warranties, Limitation of Liability, Legal Claims, and General Provisions.

 

9. Intellectual Property Rights

Any and all text content on our website is property of Bluko. This includes graphics, editorial (written) content, data, format, graphs, designs, HTML, appearance, photographs, sounds, images, software, videos, designs, typefaces and other content including collectively "Proprietary Material" that You see or read on Bluko.com. Proprietary Material is protected in every form, which includes media and technologies. It is prohibited to copy, download, use its design, reconfigure, or retransmit anything from the Bluko Site. To use any content on our website will require prior written permission.

 

10. Notice of Trademark Rights

Service marks and trademarks of Bluko and the Bluko logo are marks owned by Bluko. Any other marks and/or logos representing Bluko on the website are the property of their respective owners. You are prohibited from copying or using any of these marks, logos or trade names without the prior written permission from the owner.

 

11. Privacy

Bluko is committed to maintaining the privacy of any information provided to us. Our Privacy Statement is located on the Bluko Site.

 

12. Disclaimer of Warranties

YOU AGREE THAT THE USE OF THIS SITE IS AT YOUR OWN RISK AND DOES NOT HOLD Bluko LIABLE FOR ANY INCONSISTENT CONTENT ON ITS WEBSITE. Bluko DOES NOT GUARANTEE THAT OUR WEBSITE WILL BE FREE OF ERROR OR UNINTERRUPTED; NOR DO WE MAKE ANY GUARANTEE THE RESULTS OR SATISFACTION THAT YOU MAY RECEIVE FROM THE USE OF THE WEBSITE, OR THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THE WEBSITE. THE SITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT GUARANTEE OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

13. Limitation of Liability

Bluko will not be liable under any circumstances for indirect, incidental, consequential, special or exemplary damages arising from any provision of this Agreement. Moreover, in respect to this agreement the TOTAL liability of Touch Korea Tour arising, will not exceed the total amounts paid by You under this Agreement. Any form of communication hereafter will be in writing given by facsimile, or postpaid registered or certified mail return receipt requested, or electronic mail.

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#207 Chunggeong RICION bldg, 465 Chunggeongno 3ga, Seoul, Korea / T. 82 2 393 8692
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Tel: 82-2-393-8692 | 207 Chunggeong RICION bldg,
465 Chunggeongno 3ga, Seoul, Korea

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